SHIPPING INFORMATION

Order over $90, get FREE standard shipping or Express shipping with discount(only have to pay the difference between standard rate and express rate)


Shipping Type (Delivery Time) First Pair Additional Pairs

USA

   
Standard Shipping
(5-8 Business Days)
FREE on orders over $90
$9.99 $4.99
Express Shipping
(1-2 Business Days)
$29.99 $14.99
* APO, FPO, PR, GU, MP, VI, and other US territories may takes 14+ business days.

Canada

   
Standard Shipping
(5-7 Business Days)
FREE on orders over $149
$14.99 $4.99
Express Shipping
(1-3 Business Days)
$34.99 $14.99

International

(Country List)

   
Standard Shipping
(7-21 Business Days)
FREE on orders over $199
$19.99 $4.99
Express Shipping
(3-4 Business Days)
$39.99 $19.99
* For international shipping, customer is responsible for any duty/VAT/import charges.
Answer:

In most cases, we will ship your order within 24-48 hours (1-2 business days). For standard USA/Canada shipping, it will takes 5-8 days PLUS order processing time. You can exepct your order in 6-10 days. We are not responsible for delayed delivery due to weather or customs(for international orders) related issues.

Answer:

If you need express shipping and your order is over $100, you only have to pay the upgrade difference between standard and express rate.

e.g.
If the express shipping fee is $29.99, you only have to pay $20. ( $29.99 - $9.99 = $20) If the express shipping fee is $44.98, you only have to pay $30. ( $29.99 + $14.99 - $9.99 - $4.99 = $30)

Answer:

Please provide a physical address when entering the shipping address. The shipping address should be a location where someone will be available to receive and sign for the package.

If a P.O. box is the only choice, we can still ship the order via first class air mail(for standard shipping) or express mail(for express shipping) but it may takes a bit longer, please expect 4-5 days delay for standard shipping and 2-3 days delay for express shipping.

Use your physical address for delivery is highly recommended.

Answer:

All orders are shipped in bulk box without any word like "Increasing Shoes" or similar terms printed on the shoe, insole, outsole, shoe box or anywhere to make sure your privacy.

If you can't find your answer here, feel free to contact us by:
1. Live chat support(just click on icon at the top-right conner of every page)
2. Email us at service@increasingshoes.com
3. Call our toll free at 1-888-220-6808.